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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew Smith

February 25, 2026

5  out of  5
rating by Andrew Smith
"Donna was very helpful in getting my insurance coverage switched to an office located near me when I moved. Her office wasn’t able to work in my current state and she made sure I was connected with the right people immediately. I would highly recommend this State Farm office."
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Carter Madsen

February 25, 2026

5  out of  5
rating by Carter Madsen
"Very timely on responses to our questions!"
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Danielle Pulliam

February 24, 2026

5  out of  5
rating by Danielle Pulliam
"Melissa and Jacy have been extremely helpful in ensuring that I have great coverage for both rental and car insurance. Each of my interactions with them have been polite, efficient, and thorough. I'm grateful for my experience with State Farm and I appreciate their efforts to ensure my family and I have the best coverage possible."
We responded:
"So happy to hear you have had a great experience with our team Danielle! Thank you so much for sharing!"
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Amy Lieberman

February 13, 2026

5  out of  5
rating by Amy Lieberman
"Donna took 30 minutes out of her day just to explain (and re-explain!) my policy to me. She clearly cares deeply about making sure her clients understand their insurance."
We responded:
"She is amazing like that! Making sure our clients understand their insurance is one of her best qualities. Appreciate your business Amy! 💕"
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Ahmed Awad

February 11, 2026

5  out of  5
rating by Ahmed Awad
"Understanding, Positive and professional"
We responded:
"Thank you for the feedback Ahmed!"
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Zena Weaver

December 18, 2025

5  out of  5
rating by Zena Weaver
"Well, I just met up with my insurance agency State Farm Insurance.. well, I talked to Mellisa, which is the head Huncho. I talked to JC and I talked to donna they made me feel so welcome and they all helped me in everything that I needed. I walked out of my insurance company with the big old smell on my face because I felt so important, and they made me the number one priority and I like that so if you guys need some insurance, y’all better go to State Farm in Madison on crossroad Drive They will help you with everything that you need … ask for Mellisa and tell her Zena sent you.."
We responded:
"We appreciate you Zena! Thank you for letting us know you were taken care of!"
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bignib 101

December 18, 2025

5  out of  5
rating by bignib 101
"Jacy did a great job attending me!"
We responded:
"So wonderful to hear, thank you for letting us know Jacy took good care of you! :)"
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Joshua Armstrong

December 12, 2025

5  out of  5
rating by Joshua Armstrong
"I've been with Melissa B. for a long time. I'm impressed with the customer service over the last year or so. Before I would sometimes have to leave a message, but now someone answers every time. Usually Jacy, who is wonderful to work with and makes your life easy."
We responded:
"I'm so glad you've noticed improvement in our service level Joshua, that is definitely the goal! Very happy to hear Jacy is making your life easier, we are lucky to have her!"
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Carrie Braxton

November 20, 2025

5  out of  5
rating by Carrie Braxton
"Hello! So I had communication with State Farm - Melissa Bizeau’s agency about updating my car insurance information. I specifically communicated with Riley who was very professional and assisted me accordingly and answered any questions that I had. It was a stressless experience - yeah!"
We responded:
"That is so wonderful to hear Carrie! Riley is a great addition to our team, and I'm so glad she made your experience seamless. I appreciate you sharing!"
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kyle wetley

November 16, 2025

5  out of  5
rating by kyle wetley
"Donna was amazing to work with. She was super informative about stuff to name sure we understood everything we were paying for and getting as part of our policy. She went above and beyond."
We responded:
"That's wonderful to hear! Our office is very lucky to have Donna, thank you so much for sharing your experience."
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tyler gaut

November 13, 2025

5  out of  5
rating by tyler gaut
"Couldn’t have asked for a better agent than Donna! Keep up the great work! Love this office"
We responded:
"I'm so glad to hear you had a great experience with Donna and my office. We appreciate you sharing Tyler!"
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Michelle Warren

November 13, 2025

5  out of  5
rating by Michelle Warren
"I hit a deer and filed my claim the same day. Got an immediate response and places to get repairs. I let the office I go through know also and Donna Moore reached out with very helpful information on what will happen and what I should do. She and others in their office have been very helpful consistently. I would definitely recommend State Farm for your insurance needs."
We responded:
"Michelle, we really appreciate your feedback. I'm so sorry about your incident but am very glad that Donna was able to help you move forward. Thank you for being part of our State Farm family!"
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Brittney Scharine

November 5, 2025

5  out of  5
rating by Brittney Scharine
"Always love working with Melissa Bizeau's team at State Farm! They are always so quick to reply and answer any of my many questions. As someone who struggles to understand all the ins and out of insurance, they have been great to work with over the years."
We responded:
"We appreciate your feedback Brittney, it is a pleasure to have you as part of our State Farm family!"
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Teri Earl

October 27, 2025

5  out of  5
rating by Teri Earl
"We have been a customer for 10 years, and have received great customer service the entire time! Friendly, knowledgeable staff."
We responded:
"We appreciate your review, and thank you for your loyalty Teri! We are delighted to know you continue to have great experiences with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alan Pinkerman

October 25, 2025

5  out of  5
rating by Alan Pinkerman
"For the past ten plus years I have used the Melissa Bizeau State Farm agency for my insurance needs. Melissa and her staff have always been very helpful and quick to respond to any questions I have regarding my insurance policies. (Life, home and auto.) This is a professional and trustworthy insurance agency. I highly recommend Melissa Bizeau State Farm!"
We responded:
"Thank you for the positive feedback Alan! We appreciate the opportunity to meet your insurance needs. "
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Kimberly Cruz

September 10, 2025

5  out of  5
rating by Kimberly Cruz
"Jacy is just the sweetest! She was able to help me with my insurance transfer from FL to WI, quickly, efficiently and I love her personality. I was also pleasantly surprised that she's saving me money! Car Insurance."
We responded:
"Thank you Kimberly for taking the time to compliment Jacy and our office! We are grateful to have her on our team!"
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Dawn Duncan

August 12, 2025

5  out of  5
rating by Dawn Duncan
"Jacy has been wonderful at state farm. I have needed her help to change things on our policy, questions especially over last couple weeks. She is on it whatever I've needed! Thank you"
We responded:
"Thank you for your feedback Dawn! We are very grateful to have Jacy as part of our team!"
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Netty Winkler

August 9, 2025

5  out of  5
rating by Netty Winkler
"Melissa worked with me on new complicated insurance needs. She was quick to respond and offered options I didn't know about. I was very pleased to receive the help and insight she offered. I've been with Melissa for years and I'm very happy with her service."
We responded:
"Always happy to help Netty, and we appreciate your loyalty as well! Thank you for sharing your experience with our office!"
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William

August 5, 2025

5  out of  5
rating by William
"Had to cancel and car insurance policies. Everything was done professionally and in a timely manner !!!"
We responded:
"Thank you for taking the time to let us know we made your transactions effortless, we always appreciate the feedback!"
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K VG

July 29, 2025

5  out of  5
rating by K VG
"I’ve been with this agent for years and it’s the best i’ve ever had! Always recommend. Donna is so sweet and always makes me smile."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service AND smiles. :)"
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Maddie Bambrough

July 29, 2025

5  out of  5
rating by Maddie Bambrough
"Melissa’s office and her team are WONDERFUL!! Donna is beyond helpful! Truly feels like family every time I’m in the office :)"
We responded:
"Thanks Maddie, we are certainly lucky to have Donna and couldn't be more delighted to have you as part of our State Farm family!"
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Dominique Haskins

July 29, 2025

5  out of  5
rating by Dominique Haskins
"I’ve been given very positive and excellent customer service and I felt cared for."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dan Fitzgerald

July 11, 2025

5  out of  5
rating by Dan Fitzgerald
"Great people! Easy to work with. Questions? They'll do their best to answer."
We responded:
"Thank you Dan! Glad we were there to help!"
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Larry Olson

July 9, 2025

5  out of  5
rating by Larry Olson
"My apartment owners wanted to be added as an interested party to my renters insurance and Jacy and Melissa responded within 24 hours. Great job ladies. Larry"
We responded:
"Happy to help! We are glad you had a great experience with our team!"
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Johnny Herndon

March 13, 2025

5  out of  5
rating by Johnny Herndon
"1st of Donna I love you 🥰🥰🥰 You have never let me down. I have been with State Farm Melissa Bizseu office for 11 years. The crew is amazing. They always respond and if the don’t know the answer they will try to figure it out. Thank you so much🥰🥰🥰🥰🥰😍😍😍😍"
We responded:
"Johnny, first my apologies, as I know I responded to this before, and apparently I didn't hit submit. Second, and most importantly, we appreciate YOU your long time loyalty SO MUCH. And yes, we are so very lucky to have Donna in our office! It wouldn't run properly without her! Thanks again for sharing your experience. :) "